How to Deter Telephone, E-Mail, and Mail Marketing

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The following is summarized from the websites of the Federal Trade Commission (https://www.ftc.gov/) and the Direct Marketing Association (http://www.thedma.org/). Connecticut residents can reduce or eliminate unwanted consumer marketing solicitations by having their names removed from telephone, e-mail, and mail marketing lists.

Getting Your Name Removed from Telemarketing Lists National Do Not Call Registry

Do Not Call: Individual Request If consumers do not register with any of the above services, they can still can limit the calls they receive by telling telemarketers to put them on their company’s own “do not call” list.  If you receive a computerized call from a company you do not wish to hear from again, listen to the automated message to obtain the telemarketer’s name and address or phone number.  Then, contact the company directly and ask to be placed on the company’s do-not-call list.

Getting Your Name Removed from Mailing Lists Direct Mail DMA also has a Mail Preference Service (MPS) (https://www.dmachoice.org/register.php) for consumers who want to “opt-out” of national mailing lists. Requests to be removed from mailing lists can be sent by e-mail through DMA’s Web site or by writing to: DMA Mail Preference Service, 1615 L Street, Washington, DC 20036. Requests to MPS must include name and address. If you move, you must register your new address with MPS.

Getting Your Name Removed from E-Mail Lists The Direct Marketing Association (DMA) has an E-Mail Preference Service (e-MPS) (https://www.dmachoice.org/) for consumers who want to “opt-out” of national e-mail lists. Requests to be removed from e-mail lists can be sent by e-mail through DMA’s Web site. The number of unsolicited e-mails will begin to decrease about two months after your e-mail address is entered onto the e-MPS file. Once on the list, you will no longer receive unsolicited e-mail from DMA members; however, you may continue to receive e-mails from advertisers or groups who are not DMA members. DMA does not provide marketers with consumer e-mail lists. COST No fee for FTC National “Do Not Call” registry; Nominal fee for registering for DMA’s Mail Preference Service online

Who is Eligible
No restrictions for FTC or DMA lists

To Find Providers in Connecticut’s Community Resources Database:

Search by service name: Unsolicited Advertising Opt Out Assistance

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SOURCES: Direct Marketing Association website; Federal Trade Commission website
PREPARED BY: 211/pt
CONTENT LAST REVIEWED: March2017