A Resident Services Coordinator (RSC) is a social service professional who works with families and individuals who live in HUD’s subsidized rental apartment communities.
Most RSCs in Connecticut are located at elderly/disabled housing complexes, although some are located at family housing complexes or in non-subsidized senior apartment complexes. Their main purpose is to help residents remain self-reliant as long as possible. RSCs are a link between management, the residents who need services to remain or become independent, and community-based service providers. They will identify residents who need services, assess needs, advocate for service delivery, link residents to service providers, and monitor delivery of services.
For more information on the service visit the Connecticut Department of Housing webpage here: Resident Service Coordinator Program (ct.gov)
How to Find an RSC:
Call the management company for your housing complex to see if there is an on-site RSC.
Connecticut Association of Resident Service Coordinators (CARSCH) is a state-based association for housing professionals who work directly with residents to help them thrive and live independently. Visit their website here for more information on their services and membership: Resident Service Coordinators | Carsch | Connecticut
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SOURCE: American Association of Service Coordinators
PREPARED BY: 211/tb
CONTENT LAST REVIEWED: March2024