If you are looking for help, dial 2-1-1 from anywhere in Connecticut. You will speak with a contact specialist who will help you locate programs and services in your area. The specialist can help make it easier for you to find information, discover options or deal with a crisis.

If you are having difficulties using the 2-1-1-number, dial 1-800-203-1234.
If you need assistance with the website, please fill out this form to report the problem to 211 staff.


Outside of Connecticut


Common Problems with Connecting to 2-1-1

Cell Phones

2-1-1 is available through all cell phone carriers. However, if you can’t dial 2-1-1 from your phone, call our toll-free number: 1-800-203-1234.  Please notify us so we can resolve the problem by contacting the cell phone provider. This will assist other callers using the same cell phone provider.

2-1-1 Calls from Work

If you are unable to access 2-1-1 from your work phone talk with your technical department or the person responsible for telephone administration to request 2-1-1 dialing access.

2-1-1 Calls from Home

If you are unable to access 2-1-1 from home you may be experiencing one of the following situations:

To correct the problem contact your telephone service provider’s repair number to report that you are unable to connect to 211.

Administrative Information

211 is a program of United Way of Connecticut.