If you are having difficulties using the 2-1-1-number, dial 1-800-203-1234.
If you need assistance with the website, please fill out this form to report the problem to 2-1-1 staff.
Outside of Connecticut
- Dial 1-800-203-1234.
- To find a 2-1-1 center in another state, go to www.211.org.
- Click here to send us your comments or report any problems you experienced finding information on our website.
Common Problems with Connecting to 2-1-1
2-1-1 is available through all cell phone carriers. However, if you can’t dial 2-1-1 from your phone, call our toll free number: 1-800-203-1234. Please notify us so we can resolve the problem by contacting the cell phone provider. This will assist other callers using the same cell phone provider.
2-1-1 Calls from Work
If you are unable to access 2-1-1 from your work phone talk with your technical department or the person responsible for telephone administration to request 2-1-1 dialing access.
2-1-1 Calls from Home
If you are unable to access 2-1-1 from home you may be experiencing one of the following situations:
- Your telephone service provider has not programmed 2-1-1 as part of the service.
- Access to 2-1-1 has been programmed by the telephone service provider but it is not working properly.
To correct the problem contact your telephone service provider’s repair number to report that you are unable to connect to 2-1-1.
2-1-1 is a program of United Way of Connecticut.