2-1-1 Talking Points 

WHAT IS UNITED WAY 2-1-1?

United Way 2-1-1 is a free health and human service information and referral helpline. Calls are answered 24 hours a day, 7 days a week. 2-1-1 is certified by the American Association of Suicidology for crisis intervention and accredited by the Alliance of Information and Referral Systems.

BENEFITS TO THE USER

CHANGES IN SERVICE DELIVERY MODEL