TO OPEN A CASE:
FOR INFORMATION ABOUT A PAYMENT:
Child Support Information Line (Voice Activated Response System) – 1-888-233-7223.
TO MODIFY AN ORDER:
HELP WITH ENFORCEMENT:
FEES: Opening a case with the Department of Social Services: No fee for recipients of public assistance; If individual does not receive assistance there may be a small fee based on income. Opening a case directly with the Superior Court: Fees will be higher, especially if the parent uses an attorney to file the case.
TO MODIFY A CHILD SUPPORT ORDER:
To modify a child support order, the parent can do one of three things:
1) Hire an attorney to file the motion. Parent pays for the attorney, for the filing fees, and for a marshall to serve the other parent.
2) File a pro-se motion (file the papers without the help of an attorney). Parent pays for the filing fees and for a marshall to serve the other parent.
3) IF THE PARENT IS GETTING ENFORCEMENT SERVICES THROUGH THE STATE, he/she can ask the Judicial Branch’s Support Enforcement Services to file the motion for them. This process takes longer than the first two routes, but there is no charge to the parent. The number for Support Enforcement Services at the Judicial Branch is (800)228-5437.
JUDICIAL BRANCH – CHILD SUPPORT FREQUENTLY ASKED QUESTIONS:
CONNECTICUT CHILD SUPPORT PAYMENT RESOURCE CENTER: https://ct.smartchildsupport.com/home.aspx
Connecticut’s centralized payment processing center offers web based payment information, a list of frequently asked questions about child support payments, and a tool for making on-line child support payments.
THE CONNECTICUT ATTORNEY GENERAL’S OFFICE has a document called “Law in Plain Language: Child Support” that explains Connecticut’s child support enforcement law. http://portal.ct.gov/AG/Childrens-Issues/Child-Support/Law-in-Plain-Language-Child-Support.
THE U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES posts an online resource called “Child Support Handbook”: https://www.acf.hhs.gov/css/resource/handbook-on-child-support-enforcement. This handbook discusses how to apply for child support enforcement services, establishing paternity, locating non-custodial parents, establishing and enforcing a child support order, working across state lines, and lists Child Support Enforcement offices in each state.
TO FIND CHILD SUPPORT ASSISTANCE IN CONNECTICUT’S COMMUNITY SERVICES DATABASE:
Search with service name Child Support Assistance/Enforcement
PREPARED BY: 211/tb
CONTENT LAST REVIEWED: April2021