As of March 17th: All local Social Security offices will be closed to the public for in-person service until further notice. However, Social Security services are still able to provide critical services over the phone – (look for site phone numbers) and online information available at – https://www.ssa.gov/
If an individual is unable to conduct business online, check the online field office locator – for specific information about how to directly contact a local office in your area. The National 800 number is 1-800-772-1213 and (TTY 1-800-325-0778).
Note: Although all offices are not providing service for walk-in visitors, individuals may be able to schedule an appointment for limited, critical issues if they cannot get help by phone and if they cannot get the information they need or conduct their business online.
Link to the Social Security Administration website: www.socialsecurity.gov/onlineservices.
Social Security beneficiaries and Supplemental Security Income (SSI) recipients who don’t file tax returns will start receiving their automatic Economic Impact Payments directly from the Treasury Department soon. People receiving benefits who did not file 2018 or 2019 taxes, and have qualifying children under age 17, however, should not wait for their automatic $1,200 individual payment. They should immediately go to the IRS’s webpage at www.irs.gov/coronavirus/non-filers-enter-payment-info-here and visit the Non-Filers: Enter Payment Info Here section to provide their information. Social Security retirement, survivors, and disability insurance beneficiaries with dependent children and who did not file 2018 or 2019 taxes need to act by Tuesday, May 5th, in order to receive additional payments for their eligible children quickly. SSI recipients need to take this action by later this month; a specific date will be available soon.
At the Social Security website, http://www.socialsecurity.gov/, you can:
Obtain Information On Benefit Programs Including:
Retirement benefits with links to information on:
Survivor benefits with links to information on:
Social Security Disability Insurance (SSDI) with links to information on:
Supplemental Security Income (SSI) with links to information on:
Medicare with links to information on:
PREPARED BY: 211/jm
CONTENT LAST REVIEWED: April2021