11/2024: Social Security Administration is implementing appointment-based services nationwide in two phases. The first phase is a transition period now through January 5, 2025. The purpose of this transition period is to educate customers about needing to schedule an appointment for SSA services. As a reminder, many of SSA services can be provided via phone with an appointment and do not require a customer to walk into an office for service.
Effective January 6, 2025, SSA will highly recommend customers to schedule an appointment for service in field offices, including requests for Social Security cards. SSA encourages customers to become accustomed to our:
**Walk-ins to local offices will not be turned away for service who are unable to make an appointment or do not want to make an appointment. Some SSA offices also have minimal to no wait times, and they will still serve customers who walk in.
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6/2024 -Note: The Social Security Administration (SSA) has issued a scam alert following recent reports of fraudulent activities. Claims of a $600 payment increase in June are FALSE; no Cost-of-Living Adjustment (COLA) will occur until January 2025. Additionally, be aware of scammers impersonating SSA Office of the Inspector General (OIG) agents who request in-person cash handoffs. Never give cash to anyone claiming to be an SSA OIG agent.
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Local Social Security offices are offering in-person appointments and are offering in-person service for people without an appointment. It is strongly encouraged to continue to go online, call for help, and schedule appointments in advance.
For more information on “How to Get Help from Social Security, visit the website: https://www.ssa.gov/coronavirus/gethelp/
The Social Security Administration website provides the following:
Link to the Social Security Administration website, which provides the following: www.socialsecurity.gov/onlineservices
Create your personal my Social Security Account: my Social Security | SSA. KEY INFORMATION FOR ALL INDIVIDUALS.
It is Quick, Secure and Easy to create the account which gives individuals immediate access to important information & tools- putting individuals in control of their time!
Social Security Express ICON– Social Security Express | SSA : We have developed an informational portal called The Social Security Express Desktop Icon. This icon allows users to easily access specific portions of the Social Security Administration’s website to conduct business and obtain forms. Especially helpful on public library use computers & websites.
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At the Social Security website, https://www.socialsecurity.gov/, you can:
Obtain Information On Benefit Programs Including:
Retirement benefits with links to information on:
Survivor benefits with links to information on:
Social Security Disability Insurance (SSDI) with links to information on:
Supplemental Security Income (SSI) with links to information on:
Medicare with links to information on:
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PREPARED BY: 211/jm
CONTENT LAST REVIEWED: November2024