Electric prices in Connecticut will see an increase in January 2023 for residents, due to supplier rate price increases. 2-1-1 has created this paper to try to assist individuals with investigating ways to try to alleviate their electric and utility costs, by reviewing the following information on programs and services available from state, federal and local programs, that may be able to assist.
The 2-1-1 Eligibility Navigator interactive tool, can be a good way to generate a list of state and federal programs that individuals may qualify for: 211 Navigator
ENERGY ASSISTANCE PROGRAMS
Affected families may be eligible for assistance paying their primary heat source bills (electric, gas, oil, propane) from the Connecticut Energy Assistance Program (CEAP). To locate a CEAP application site, dial 2-1-1 or visit www.211ct.org and search the keyword ‘CEAP’ for the zip code/town where you live. Households may also be eligible for heating assistance through: Operation Fuel program. To find a fuel bank in your area to apply for Operation Fuel, when a program is active, dial 2-1-1 or visit http://www.operationfuel.org/get-help/residents/.
ELECTRIC SHUT OFF PREVENTION ASSISTANCE PROGRAMS
Individuals may qualify for protections that would prevent a utility company from shutting off the power, regardless of amount behind. Individuals can review the following programs to see if they meet the criteria. These could also apply even if the power has already been shut off.
POSSIBLE COST-SAVING ALTERNATIVES ON FUTURE ELECTRIC BILLS
Connecticut Weatherization Assistance Program for CEAP Recipients
Home Energy Solutions– Income Eligible
ADDITIONAL UTILITY ASSISTANCE PROGRAMS
Assistance may be available for other utility costs, such as gas, water, and oil, if you qualify for these programs:
RESOURCES TO ASSIST WITH COMPARING ELECTRIC SUPPLIERS
Eversource customers mistakenly enrolled in hardship program, what to do?
Individuals trying to enroll with a third-party electric supplier and if rejected by the supplier, it could be due to being mistakenly enrolled in the hardship program with Eversource. Individuals can fill out a form to opt out, by calling Eversource or Public Utility Regulatory Agency (PURA) to get a form, and in a matter of days, individuals will be okay to switch to a new supplier. Individuals can also opt out if previously had signed up for the hardship program before, but now wish to switch.
Eversource recommends you call them to go over the pros and cons before doing so. Individuals can call Eversource at 860-286-2828 and/or Public Utility Regulatory Agency (PURA) at 800-382-4586, for more general information.
SOURCES: Connecticut Energy Assistance Program (CEAP); Operation Fuel; PURA; CT Department of Energy and Environmental Protection; EnergizeCT; Connecticut Green Bank, Eversource; United Illuminating
PREPARED BY: 211/tb
CONTENT LAST REVIEWED: December2022