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Home Heating Oil Contracts

The following is excerpted from “Heating Fuel Contracts: What You Should Know…Before You Sign ” posted on the website of the State of Connecticut Department of Consumer Protection (https://portal.ct.gov/DCP/Food-and-Standards-Division/Food–Standards/Tips-for-Buying-Heating-Oil-or-Propane) Each Read More

Getting a Free, Low-Cost, Loan or Temporary Use Computer

Programs in some agencies, community service centers, and libraries in towns offer free, low-cost, for loan or temporary use computers to eligible individuals, families or communities. These programs will often Read More

Fraud Prevention / Scam Information

The material provided on the 211 eLibrary is for informational purposes only. It is not intended to be and should not be construed as legal advice. HOW TO PROTECT YOURSELF Read More

Frauds and Scams Targeted to Seniors

People who commit frauds and scams often target older adults. Frauds and scams can be perpetuated by mail, telephone, or e-mail. Common Types of Frauds and Scams Common types of Read More

Foreign Language Translation and Interpretation

What is Language Interpretation and Language Translation? Language interpretation involves translating words spoken by two or more persons from one language to another. Language translation involves translating written text from Read More

Water and Energy Conservation Tips/Incentives

Water is an important natural resource. We use it every day at home and at work in so many ways that we take it for granted. However, water is no Read More

Debt Consolidation Services/Credit Counseling

People can often face difficulties in paying bills due to job losses, personal or family illnesses or overspending their incomes. They can take steps to deal with their debts on Read More

Credit Bureaus/Credit Reports

The following information is excerpted from Federal Trade Commission: https://www.consumer.ftc.gov/ FREE CREDIT REPORTS All U.S. residents can order a free annual credit report from each of the three major credit Read More

Credit and Debit Card Debt/Disputes

If you’re struggling to keep up with credit card bills due to losing a job, dealing with an illness, facing an emergency, or coping with unexpected expenses, you have options Read More

Cooling-Off Rule for Consumer Purchases

The following is summarized from the U.S. Federal Trade Commission’s website: https://consumer.ftc.gov/articles/buyers-remorse-ftcs-cooling-rule-may-help WHAT IS THE COOLING-OFF RULE? The Federal Trade Commission’s (FTC’s) Cooling-Off Rule gives buyers three days to cancel Read More

Connecticut Security Freeze Law

The following is summarized from “Public Act No. 05-148: An Act Requiring Consumer Credit Bureaus to Offer Security Freezes” (https://www.cga.ct.gov/2015/rpt/2015-R-0176.htm) posted on the Connecticut General Assembly website and “Security Freeze Read More

Connecticut Money School: Financial Education Workshops

Connecticut Money School offers free financial education workshops on topics such as homebuyer education, home ownership, building a credit history, borrowing on loans and credit cards, credit repair, budgeting, and Read More

Connecticut Gift Card Law

The Connecticut Attorney General’s website, has information here: All About Gift Cards (ct.gov) If Connecticut state law applies, gift certificates and gift cards may not have an expiration date or Read More

Computer Donation Programs

People who would like to donate computer equipment and receive a tax deduction can give their computers to nonprofit organizations that accept computer donations. In most cases, donated computers are Read More

CAN-SPAM Act: Limiting Spam

The CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography and Marketing Act) sets requirements for commercial emailers and gives consumers an option to stop spam (unsolicited commercial email) that is Read More

Automotive Repair Complaints

The following is summarized from “What Everyone Needs to Know About Auto Repairs” fact sheet posted on the State of Connecticut Department of Consumer Protection website: (https://portal.ct.gov/-/media/DCP/migrated-docs/auto2010DMVUPDATEpdf.pdf?la=en STATE LAW REQUIREMENTS Read More

Voter Registration/Absentee Ballots/Early Voting

EARLY VOTING As of January 1, 2024, Connecticut residents will have the option of early voting. Legislation passed by the state legislature in May 2023, requires 14 days of early Read More

U Visa for Nonimmigrants Who are Victims of Crimes

A “U Visa” gives nonimmigrants temporary legal status and work eligibility for victims of criminal activity that occurred in the United States or a U.S Territory, or that violate U.S. Read More

Tax Forms – Federal and State of Connecticut

HOW TO OBTAIN FEDERAL (U.S.) TAX FORMS Federal tax forms can be downloaded at the Internal Revenue Service (IRS) website: https://www.irs.gov/ HOW TO OBTAIN CONNECTICUT TAX FORMS Connecticut state tax Read More

Selective Service Registration

The following is summarized from the USA.gov website: https://www.usa.gov/selective-service Who Must Register: Almost all male United States (U.S.) citizens, and male noncitizens living in the U.S., who are 18 to Read More

Individual Taxpayer Identification Number (ITIN)

The following information is summarized from the Internal Revenue Service web site: www.irs.gov. An individual taxpayer identification number, or ITIN, is issued by the Internal Revenue Service (IRS) to individuals Read More

How to Find Your Elected State and Federal Representatives

Connecticut General Assembly: Each Connecticut resident is represented at the State Legislature by both a State Senator and a House Representative. To find an alphabetical list of Connecticut State Representatives, Read More

Getting Your Views to Your Representative

Elected representatives can be contacted when people want to present their views or voice their concerns about issues that matter to them. Citizens can phone, write or meet with legislators Read More

Birth Doulas and Postpartum Doulas

A Doula is professionally trained to assist in childbirth, and they would provide emotional, physical, and educational support to a mother who is expecting, is experiencing labor, or has recently Read More

Why Attendance Matters

Did You Know That… Every year, as many as 8 million students nationwide are chronically absent, meaning they miss 10 percent or more of the school year for any reason, Read More

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