Utility Assistance

Provided below are resources and links to various programs and services and other important resources to assist with utility assistance.

Energy Assistance

Are you a lower income household and need help paying your heating costs? See if you are eligible for the Connecticut Energy Assistance Program (CEAP) program available to Connecticut residents, by clicking on the link below and putting in your city or town in the 2nd search box. Then hit the orange button to find a site near you who can see if you may qualify.

If you are interested in an energy efficiency program which could help save money, call to inquire about weatherization services such as installing compact fluorescent light bulbs (CFLs), caulking drafts, fixing cracks and leaks in the windows and doors, installing water saving faucets and shower heads, plus much more. Click on the link below and put in your city or town in the 2nd search box. Then hit the orange button to find your utility company to see if you may qualify.

Do you need help with paying your gas bill? Click on this link below to find out if you are eligible to receive assistance.

Do you need help with paying your electric bill? Click on this link below to find out if you are eligible to receive assistance.

Do you need help with paying your oil bill? Click on this link below to find out if you are eligible to receive assistance.

Do you need help with paying your water bill? Click on this link below to find out if you are eligible to receive assistance.

Utility Assistance

Do you have an issue or a complaint against your utility service provider? Click on the link below to find your provider or the state agency that oversees the utility program in Connecticut.

Are you elderly, ill, or have reading difficulties or a language barrier and need someone to help you with knowing when to pay your utility bill? Click on the link below to find your provider who can help you set up a third party who can assist you with paying your bill.

Are you in a household with a vulnerable member, which include people who are elderly or have a disability or a life-threatening illness? Click on the link below to find your service providers “Winter Protection/Winter Moratorium” program details and contact information.

If you are having an issue with your utility service provider involving a billing, power outage, or other emergency issue, click on the link below to find your provider’s customer service department.

Suggested Reading

For additional information on the various energy assistance programs and services, click on the 2-1-1 eLibrary papers below for more detailed information:

Operation Fuel

In order to receive assistance from the program, households must initiate an application through their local Operation Fuel partner agency. To learn more about the Operation Fuel winter program and its eligibility criteria, dial 2-1-1 or click here to find your town.

2-1-1 Navigator

To see if you may be eligible to receive help paying for additional services, including, food, health insurance and child care? Visit our “2-1-1 Navigator Benefits Screener” to take a quick (2 minute) survey here, to see what other State and Federal programs you may qualify for: https://www.211navigator.org.

Matching Payment Program

New Start

Winter Protection Plan